CDs, Books, & Manuals
Available for
Purchase!
Our Flip Charts are ideal how-to manuals that can be referenced at a
moment’s notice. Train your new employees on the spot.
Flip Charts
These flipcharts can be kept on a desk for everyday use!
And, they are great for training new staff!
The flipcharts are sold for purchase as a set at $250 each. Tax is included for all Louisiana residents. Shipping will be a flat rate of $15 within the US. We're sorry, we are unable to break a set.
The flipcharts include these hot subjects from our Classic Practice Series Manuals:
An Effective Tele-Recall & Reactivation System
- The 7 Objections to Scheduling
- Scheduling procrastinators
- Handling fee complaints
- Fatal mistakes and how to avoid them
- Actual dialogs for Schedulers to use for calling patients
Appointment Confirmation and Verification Procedures
- Tips and factors to know before confirming patients
- Actual dialogs for Schedulers to use for calling patients
- Exactly how to confirm patients
- Dealing with hard to find patients
- Common confirmation errors
The Classic Practice Series
Available through our 1 Year, 6 Month and New Dentist ProgramsDr. Robert Westerman has authored a wide range of "How-To-Do" books and manuals that provide the exact tools needed to implement proven systems for dental administration. There's no need to spend years figuring it out yourself! The following books are included with our consulting programs:
- Scheduling Patients & Appointment Book Control
- Accounts Receivable, Financial
Arrangements & Collections - Appointment Confirmation & Verification Procedures Flip Chart
- Effective Tele-Recall & Reactivation
Systems Flip Chart - NEW! General Office Policies
- NEW! Receptionist Duties & Responsibilities
- NEW! Dental Hygienist Duties & Responsibilities
- COMING SOON! Dental Assistant Job Description
- COMING SOON! Office Manager Duties & Responsibilities
