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Sandy Pardue's Horizon 360° Blog

Tag: drill

Customer Service

Costly mistakes can happen in the first 10 seconds of a phone call to your practice. All front office staff need to be aware of forbidden phrases when communicating with patients. Patient retention in most practices is low, the back … Continue reading

Keeping Score

Could you imagine going to a football game without ever tracking the score? How do you know if you have won? If additional practice/training is needed for your linebacker? Are you on track to meeting your monthly goals? What is … Continue reading

What is SEO Anyway?

What exactly is SEO, anyway? SEO expert Justin L. Morgan, “The Dental Marketing Guy,” talks about the key things you need to know about gaining new patients from Google. In this article you’ll learn the 3 main takeaways from our … Continue reading

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