Finally! A comprehensive course that specializes in training your front desk staff to better control the phones, boost your new patient numbers, and excel in other activities that will result in increased income! Spend a day with our Director of Consulting Sandy Pardue as she trains your team and administrative staff on how to master time and practice management.

Our Scheduling Academy will teach you…

  • How to effectively handle incoming calls that produce favorable results
  • Essential verbal skills required to increase treatment acceptance
  • How to retain more patients
  • How to double your new patient average
  • How to answer difficult patient questions that put your staff on the spot
  • Processes to eliminate no-shows and to control broken appointments
  • Internal marketing skills
  • Customer service enhancement skills
  • Techniques for increasing case acceptance
  • Ways to detect and handle patient objections
  • Verbal skills and protocols to increase office revenues
  • How to increase doctor and hygiene production
  • How to detect and handle upset patients before they become a lost patient
  • Ways to become more efficient
  • Procedures to remove blind spot and locate barriers that hold back the practice
  • Ways to improve your advertising results
  • How to create lasting impressions
  • How to work better as a team


Let Sandy Pardue SUPERCHARGE your front office team!




Email for more information.

8 CE Hours



There are no relevant relationships that the individual planners and instructors of this event may have that would create conflicts of interest.