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Sandy Pardue's Horizon 360° Blog

Category: Insurance

When a patient asks, “Do you accept my insurance?”

“Do you accept my insurance?” This is a commonly asked question. What if you are NOT in network for a patient’s insurance? A refined response must be practiced by the dental team. Response: “Ms. Jones, we are providers of all … Continue reading

What to Say to Patients Who Ask You to Cheat by Altering the Record(s) and/or Date(s)

  Sometimes a patient will ask to bill them at an earlier or later date than the dental treatment was actually done. They do this to try to take advantage of an insurance company by having them to pay for … Continue reading

What to Say to Patients Who Ask You to Cheat by Altering the Record(s) and/or Dates

Sometimes a patient will ask to bill them at an earlier or later date than the dental treatment was actually done. They do this to try to take advantage of an insurance company by having them to pay for a … Continue reading

Encourage Patients To Take Advantage of Unused Insurance During the Last Quarter of the Year

Beginning in August, inform your patients that their yearly insurance benefit is about to end. You can do this several ways. You can send an End of the Year Insurance letter, have staff communicate it verbally to patients or print … Continue reading

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