We’re Hitting the Road with Our Scheduling Academy

Posted on April 30, 2019 by Sandy Pardue

Our ever-popular Academy for Scheduling Excellence training event is traveling to a region near YOU! Visit us at one of these locations… July 26, 2019: Los Alamitos/Anaheim, California at the Trojan Profesional Services office August 23, 2019: Raleigh, North Carolina … Continue reading

New Patients and Insurance

Posted on January 24, 2018 by Sandy Pardue

Use the phone to welcome perspective patients that call the office. When you answer the phone you have to BELIEVE they are calling because they want to be a patient in YOUR office because you guys are so awesome. Welcome … Continue reading

5 Tips to Help You Be Better Prepared

Posted on September 1, 2016 by Sandy Pardue

  Here are 5 tips to help you be better prepared in your position as a Scheduler: 1. Know who you are calling! Be familiar with the patient’s record. 2. Check the schedule for other family members who may be coming … Continue reading