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What Makes a Leader?

Many times dentists and office managers express interest in becoming a better leader to their dental team. I always tell them that becoming a good leader is a process, one that never ends. You don’t have to be born with … Continue reading

Internal Marketing – Avoid These Negatives

Many times practices send negative messages to their patients without realizing it. We are in the people business and building relationships are important. Make sure you and your team aren’t making patients feel guilty because it will actually drive them … Continue reading

A Vital Tool for Your Paperless Practice

Check out Episode #10 of Dental Drill Bits to hear our featured guest, Dr. Gina Dorfman, discuss utilizing Yapi for paperless practices. This is a vital tool for your team to track patients throughout the office during their appointment – you won’t … Continue reading

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