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Define Your TX Philosophy for Treating Periodontal Disease

I recommend that you start with an exact screening protocol for new and existing patients. Can you imagine going to see your physician and never having your blood pressure taken? How about leaving the office without someone telling you what … Continue reading

What is the Purpose of a Staff Meeting?

1) Have orderly, productive, and uplifting meetings; which will help create a more unified team and thus a more productive office. 2) Go over statistics from the previous month. 3) Acknowledge team members who refer patients to the office [along … Continue reading

We’re Hitting the Road with Our Scheduling Academy

Our ever-popular Academy for Scheduling Excellence training event is traveling to a region near YOU! Visit us at one of these locations… July 26, 2019: Los Alamitos/Anaheim, California at the Trojan Profesional Services office August 23, 2019: Raleigh, North Carolina … Continue reading

What Makes a Leader?

Many times dentists and office managers express interest in becoming a better leader to their dental team. I always tell them that becoming a good leader is a process, one that never ends. You don’t have to be born with … Continue reading

Internal Marketing – Avoid These Negatives

Many times practices send negative messages to their patients without realizing it. We are in the people business and building relationships are important. Make sure you and your team aren’t making patients feel guilty because it will actually drive them … Continue reading

A Vital Tool for Your Paperless Practice

Check out Episode #10 of Dental Drill Bits to hear our featured guest, Dr. Gina Dorfman, discuss utilizing Yapi for paperless practices. This is a vital tool for your team to track patients throughout the office during their appointment – you won’t … Continue reading

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