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Sandy Pardue's Horizon 360° Blog

Tag: dental

What Makes a Leader?

Many times dentists and office managers express interest in becoming a better leader to their dental team. I always tell them that becoming a good leader is a process, one that never ends. You don’t have to be born with … Continue reading

Tell Patients the Benefits

Tell Patients the Benefits When trying to get patients to schedule, you have to tell them the benefits of getting the treatment or chances are they will not schedule or they will and then break the appointment later. Another thing … Continue reading

Customer Service

Costly mistakes can happen in the first 10 seconds of a phone call to your practice. All front office staff need to be aware of forbidden phrases when communicating with patients. Patient retention in most practices is low, the back … Continue reading

A Vital Tool for Your Paperless Practice

Check out Episode #10 of Dental Drill Bits to hear our featured guest, Dr. Gina Dorfman, discuss utilizing Yapi for paperless practices. This is a vital tool for your team to track patients throughout the office during their appointment – you won’t … Continue reading

Do I Need an Employee Handbook?

Paul Edwards, CEO and Co-Founder of CEDR HR Solutions, met with us at the Townie Meeting podcast booth to discuss a common HR mistake: the lack of a thorough Employment Handbook. Your employee handbook helps prevent many headaches for your office, … Continue reading

Keeping Score

Could you imagine going to a football game without ever tracking the score? How do you know if you have won? If additional practice/training is needed for your linebacker? Are you on track to meeting your monthly goals? What is … Continue reading

What is SEO Anyway?

What exactly is SEO, anyway? SEO expert Justin L. Morgan, “The Dental Marketing Guy,” talks about the key things you need to know about gaining new patients from Google. In this article you’ll learn the 3 main takeaways from our … Continue reading

Your Dream Practice, Part 1

How can you create your Dream Practice? Where and how do you start? The process can seem overwhelming at first! Listen to Part 1 of “Your Dream Practice” featuring Sandy Pardue with show guests Robert Westerman, DDS and Dana Salisbury. Discover … Continue reading

Talking Money with Your Patients

Dental assistants, hygienists and doctors do not talk finances with the patient, but it is their responsibility to figure out an estimate for the patient. An assistant can help Doctor by knowing this when we are going to do anything … Continue reading

Sandy’s Podcast Ft. Mark Dilatush with NPI

Sandy Pardue and Mark Dilatush, of New Patients, Inc., talk about practice marketing in today’s dental world. Check it out at the link below. Sandy Pardue’s Podcast Featuring Mark Dilatush, NPI  (Recording Time: 20 min.) Pictured from left to right: … Continue reading

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