Classic Insights Blog

Building Your Practice with Emergencies & “Emergencies”

Posted on April 8, 2013 by Sandy Pardue

Tags: building, emergencies, emergency, practice, your

An emergency, according to the American Heritage Illustrated Encyclopedic Dictionary, is “an unexpected situation or sudden occurrence of a serious and urgent nature that demands immediate action.” When quotation marks (“ “) are placed around a word, it means the … Continue reading →

An Important Thing to Know

Posted on April 5, 2013 by Sandy Pardue

Tags: dentistry, important, know, thing, to

You do not win friends and influence patients when you use criticism, authoritative attitudes or high-pressure sales talk. You do win friends and influence patients when you really care about them and when you follow the rule be yourself. It … Continue reading →

Set a Production Target

Posted on April 5, 2013 by Sandy Pardue

Tags: dental, management, office, practice, production, set, target

We have seen dental practices increase their income simply by naming a production target and becoming aware of how much is being produced. All providers in your dental practice should have an individual hourly production target. Targets are shared with … Continue reading →

How is Your Attitude in the Office?

Posted on April 2, 2013 by Sandy Pardue

Tags: attitude, blog, consultant, dental, office

One of the best attributes a team member can have is a positive attitude. I can’t recall seeing a floundering practice filled with enthusiastic staff. I meet a lot of people in my business and it is not difficult to … Continue reading →

Are You Breaking an Agreement with Your Patients?

Posted on March 27, 2013 by Sandy Pardue

Tags: consultant, dental, patients, scheduling

I see practices call patients to try to fill open time by moving them from next week to tomorrow. It’s like they are “borrowing from Peter to pay Paul;” that’s not recommended. I realize the office is trying to fill … Continue reading →

Using the Word “Cancellation” When Speaking to Patients

Posted on March 27, 2013 by Sandy Pardue

Tags: cancellation, patients, speaking, the, using, word

Take the word “cancellation” out of your vocabulary. There is no reason to use the word in ways like, “If we get a cancellation” or “we will probably get a cancellation” or “we just had a cancellation.” You want patients … Continue reading →

Welcome from Sandy!

Posted on March 27, 2013 by Sandy Pardue

Tags: blog, from, sandy, welcome

Welcome to my blog! Check back often for future posts and event notifications. I look forward to assisting each and every one of you in making dental office life easier and less stressful. Feel free to let us know if … Continue reading →

Classic Insights Blog

Building Your Practice with Emergencies & “Emergencies”

An Important Thing to Know

Set a Production Target

How is Your Attitude in the Office?

Are You Breaking an Agreement with Your Patients?

Using the Word “Cancellation” When Speaking to Patients

Welcome from Sandy!

Pro Tip!

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