Classic Insights Blog

Interviewing for a Successful Associateship

Posted on July 17, 2015 by Sandy Pardue

Tags: associate, associateship, dental, dentist, interview, success

Working as an employee in a practice is probably not the number one choice among dentists who are starting their careers, but it can be a smart move. It’s unfortunate that the majority of these relationships fail. I have seen … Continue reading →

Top Practice Mistakes with Howard Farran and Sandy Pardue

Posted on July 1, 2015 by Sandy Pardue

Tags: broken appointments, dentaltown, farran, howard, pardue, retention, sandy, scheduling, systems

Check out the video below hear Howard Farran and Sandy Pardue discuss staff problems, lack of systems, staff training, broken appointments patient retention, and more! Check out the video at this link: https://www.youtube.com/watch?v=ziigvVM4erw

Recruiting and Hiring for the Dental Practice

Posted on June 24, 2015 by Sandy Pardue

Tags: dental, hire, hiring, practice, recruit, staff, team

Successful hiring of staff and selection decisions are the foundation of all productive dental practices. It’s unfortunate that the hiring process in many practices has become a gamble at best. The applicant looked perfect, but when it came down to … Continue reading →

Recruiting and Hiring for the Dental Practice

Posted on June 24, 2015 by Sandy Pardue

Tags: dental, hire, hiring, human, practice, recruit, resources

Learn How Many Patients In Your Practice Are Overdue

Posted on June 2, 2015 by Sandy Pardue

Tags: management, overdue, patients, practice, recall

Learn How Many Patients in Your Practice are Overdue The average practice has 750 to 1000 patients overdue for their recall appointment. This is largely due to weak or lacking recall and reactivation systems. Patients get left behind because no … Continue reading →

Where, Oh Where Have Your Patients Gone?

Posted on May 1, 2015 by Sandy Pardue

Tags: dental, dentist, patient

Patients are falling through the cracks in the majority of practices, unbeknownst to the doctor and team. They are focused on getting new patients, and pay little attention to the gold mine available to them with a few clicks of … Continue reading →

When Is It Okay to Inactivate Patients?

Posted on April 14, 2015 by Sandy Pardue

Tags: dental, inactivate, inactivation, management, patient, practice

When is it Okay to Inactivate Patients? You will hear a lot of different descriptions of an active patient, down the dental pipeline. When you are looking at missed opportunities and potential patient flow, consider all patient records. From my … Continue reading →

How to Retain More Patients

Posted on March 11, 2015 by Sandy Pardue

Tags: dental, dentistry, more, patients, retain

I can’t think of a practice with patients lined up outside the door with cash in their wallets, waiting to be next in the chair. Unfortunately it is not this way in dentistry. If you want to improve patient volume … Continue reading →

Utterances

Posted on February 9, 2015 by Sandy Pardue

Tags: complaining, gossip, utterances

There is no place for criticalness, fault-finding, loathing, bellyaching, complaining, or grumbling in an office. Anyone in the office who is there to do their job and improve their surroundings including, our patients and themselves, will not badmouth circumstances, situations, … Continue reading →

Action Steps for a Reactivation Project

Posted on January 6, 2015 by Sandy Pardue

Typically a practice will start thinking about doing a reactivation project when they are desperate for patients. The reactivation attempts should be ongoing for a consistent flow of patients rather than a desperate move. If you can’t afford to lose … Continue reading →

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