Scheduling

Building Better Systems for Dental Practice Success

Posted on June 9, 2024 by Classic Practice

Tags: cancellation, dental office, no-show, systems, team

Running a successful dental practice goes beyond clinical expertise; it requires effective systems and strong leadership. In this blog post, we’ll explore key strategies to help you build better systems, become an effective leader, and address common challenges such as … Continue reading →

We’re Hitting the Road with Our Scheduling Academy

Posted on April 30, 2019 by Sandy Pardue

Tags: academy, dental, dentistry, excellence, management, office, practice, sandy pardue, scheduling, seminar, team, training

Our ever-popular Academy for Scheduling Excellence training event is traveling to a region near YOU! Visit us at one of these locations… July 26, 2019: Los Alamitos/Anaheim, California at the Trojan Profesional Services office August 23, 2019: Raleigh, North Carolina … Continue reading →

New Patients and Insurance

Posted on January 24, 2018 by Sandy Pardue

Use the phone to welcome perspective patients that call the office. When you answer the phone you have to BELIEVE they are calling because they want to be a patient in YOUR office because you guys are so awesome. Welcome … Continue reading →

Tell Patients the Benefits

Posted on October 30, 2017 by Sandy Pardue

Tags: classic, consulting, dental, dentist, dentistry, hygiene, management, pardue, practice, resources, sandy, scheduling

Tell Patients the Benefits When trying to get patients to schedule, you have to tell them the benefits of getting the treatment or chances are they will not schedule or they will and then break the appointment later. Another thing … Continue reading →

Talking Money with Your Patients

Posted on February 2, 2017 by Sandy Pardue

Tags: arrangements, cost, dental, dentist, dentistry, doctor, estimate, finance, financial, hygienist, payment, plan, treatment

Dental assistants, hygienists and doctors do not talk finances with the patient, but it is their responsibility to figure out an estimate for the patient. An assistant can help Doctor by knowing this when we are going to do anything … Continue reading →

When a patient asks, “why are your fees so high?”

Posted on January 2, 2017 by Sandy Pardue

Many patients are simply unfamiliar with dental work and the customary fees associated with it. There are several verbal skills to use so that fees can be justified to a patient. “Doctor is very careful to make sure his fees are … Continue reading →

When a patient asks, “Do you accept my insurance?”

Posted on December 2, 2016 by Sandy Pardue

“Do you accept my insurance?” This is a commonly asked question. What if you are NOT in network for a patient’s insurance? A refined response must be practiced by the dental team. Response: “Ms. Jones, we are providers of all … Continue reading →

5 Tips to Help You Be Better Prepared

Posted on September 1, 2016 by Sandy Pardue

Here are 5 tips to help you be better prepared in your position as a Scheduler: 1. Know who you are calling! Be familiar with the patient’s record. 2. Check the schedule for other family members who may be coming … Continue reading →

Dealing with Voicemail

Posted on August 3, 2016 by Sandy Pardue

Tags: confirmation, message, patient, phone, scheduler, verbal skill, voicemail

Many people today have voicemail activated on their personal cell phones or at home. Some people even screen unwanted calls. When encountering voicemail in the course of confirming patients for the following day whether at home or the office, simply … Continue reading →

Sandy Pardue: Increasing Your Case Acceptance (Part 1)

Posted on July 25, 2016 by Sandy Pardue

Tags: acceptance, dentist, increase, pardue, part 1, plan, podcast, relentless, sandy, treatment

Click the link below to hear Sandy Pardue speak on how to increase case acceptance on The Relentless Dentist’s podcast channel. Check it out: https://relentlessdentist.com/sandyparduepart1/ Recording time 40:23

Scheduling

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