Costly mistakes can happen in the first 10 seconds of a phone call to your practice. All front office staff need to be aware of forbidden phrases when communicating with patients. Patient retention in most practices is low, the back … Continue reading
Check out Episode #10 of Dental Drill Bits to hear our featured guest, Dr. Gina Dorfman, discuss utilizing Yapi for paperless practices. This is a vital tool for your team to track patients throughout the office during their appointment – you won’t … Continue reading
Amber Young shares the story of how she received her diagnosis of Clear Cell Odontogenic Carcinoma thanks to a routine hygiene visit. Oral cancer screenings at routine hygiene visits only occur 1/5 of the time nationwide each year! This is … Continue reading
Paul Edwards, CEO and Co-Founder of CEDR HR Solutions, met with us at the Townie Meeting podcast booth to discuss a common HR mistake: the lack of a thorough Employment Handbook. Your employee handbook helps prevent many headaches for your office, … Continue reading
Could you imagine going to a football game without ever tracking the score? How do you know if you have won? If additional practice/training is needed for your linebacker? Are you on track to meeting your monthly goals? What is … Continue reading
What exactly is SEO, anyway? SEO expert Justin L. Morgan, “The Dental Marketing Guy,” talks about the key things you need to know about gaining new patients from Google. In this article you’ll learn the 3 main takeaways from our … Continue reading
We had a great time recording several podcasts at the Townie Meeting. Look for uploads often on iTunes, Facebook, Twitter and YouTube. Check out our funny outtakes from the New Patients, Inc. / Dental Web Content podcast: If you haven’t … Continue reading
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- May 2, 2017
What is SEO Anyway?
- April 27, 2017
- April 12, 2017
Your Dream Practice, Part 1
- February 2, 2017
Talking Money with Your Patients
- January 9, 2017
Sandy's Podcast Ft. Mark Dilatush with NPI
- January 2, 2017
When a patient asks, "why are your fees so high?"
- December 2, 2016
When a patient asks, "Do you accept my insurance?"